What information do we collect?Information provided by you:You may provide us with certain personally identifiable information when you:
order products, gift certificates and or customize solutions;
request customer support or send us any other communication;
sign up for newsletters, email alerts, and special offers;
enter sweepstakes or contests;
sign up for, or redeem, special offers;
respond to surveys;
use our Email-to-a-Friend or Refer-A-Friend features; and
Such information may include your name, email address, billing address, shipping address, and payment details. You may also provide us with information about other people, such as their email addresses, if you email a product to a friend or refer a friend to the Site or our promotions.
Information collected by Web Beacons and Log Files: Twelve12 collects certain non-personally identifiable information through the use of web beacons and log files. Such information may include your IP address, browser type, Site usage, and whether you opened emails you received from us.
Information collected through Product Reviews:You may choose to submit a product review. If you post a review, we may ask for certain information to validate your review such as email address, photo, and your city/state/country of residence. If you submit a review, we may publish your geographic location or other anonymous information but your email address will be kept private. Additionally, any personally identifiable information that you submit as part of the review can be read or used by other visitors to the Site. We are not responsible for any personally identifiable information that you choose to submit as part of your review. We believe you can post a helpful review without disclosing any personally identifiable information. If you wish to update or delete your testimonial, you can contact us at firstname.lastname@example.org
You may also choose not to provide us with certain information, but that may result in you being unable to use certain features of our Site because such information may be required in order for you to: register as a member; purchase products or services; participate in a contest, promotion, survey, or sweepstakes; ask a question; or initiate other transactions on our Site.
We work very hard to protect your privacy, but we do not promise, and you should not expect, that your personally identifiable information or private communications will always remain private. While we use industry-standard precautions to safeguard your personally identifiable information, we cannot guarantee complete security.
How do we use your information?We use the personally identifiable information you provide to:
provide the features and functionality of the Site;
fulfill your requests for our products and services;
communicate with you about the status of your orders and other inquiries about our products and services;
send you information about our products and services;
for our internal business purposes, such as data analysis, audits and so forth;
help us create content that is most relevant to you; and
provide notices about the results of sweepstakes, contest, and other promotions.
We use your email address to communicate with you about your account and to send you certain notification emails.
When you purchase products from the Site or through email, we may use your email address or other personally identifiable information to send marketing messages and notifications from time-to-time whether or not you created an account with us. You may unsubscribe or change the frequency of email notifications on the Account Settings page in "MyAccount." If you email a product to a friend or refer a friend to the Site or our promotions, we will use your friend's email to send them the e-mail you requested. Your friend's e-mail addresses will only be used for this purpose unless permission is otherwise granted. We use non-personally identifiable information to monitor the use and performance of the Site so that we can learn more about how people use the Site which helps us improve our products and services and significantly enhance your experience on our Site.
Additionally, Twelve12 releases certain information, including personally identifiable information, to report the sale of custom postage to our logistics provider. In the event that Twelve12 is acquired by or merges with another company, Twelve12 reserves the right to transfer all information we have collected from our users, in connection with such acquisition or merger. Twelve12 may disclose non-personally-identifiable information to third parties in aggregate form or to potential business partners and investors.
Advertising Twelve12 may use third party service providers to place ads on our behalf across the internet and sometimes on the Site. They may collect anonymous information about your visits to our Site, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a web beacon, which is industry standard technology used by most major sites.
Facebook Connect or other OpenID provider You can log in to our Site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Site to your profile page to share with others within your network.